CEO Eric Yuan recently stated in an interview that Zoom may deploy AI avatars that would join meetings on behalf of the user. According to reports, this would allow users of the video conferencing platform to work four days a week and concentrate more on in-person contacts. Yuan also talked on Zoom’s future, stressing that it is more than just a video conferencing tool as it looks to compete with industry heavyweights like Microsoft and Google in the enterprise software space.\
Zoom AI Avatars on Zoom
The CEO of Zoom emphasized the company’s investment in artificial intelligence (AI), particularly in the area of AI avatars, in an interview with Nilay Patel of The Verge. Yuan stated that individuals do not have to waste their time in five or six meetings each day while using video conferencing. “You can leverage the AI to do that,” as an alternative.
Therefore, the platform’s phone, chat, messaging, and project management features in addition to AI avatars may help individuals transition to a four-day workweek. That is the way to go. Our Workplace [platform] includes that. We are on a 2.0 journey,” Yuan continued.
The CEO claims that when each person possesses a Large Language Model (LLM) that forms the basis of their own AI-powered digital twin, then this would be feasible. We’re all going to have our own LLMs. That is, in essence, the digital twin’s base. I can rely on my digital twin then. On sometimes, when I feel like it, I join. I can send a digital twin to join if I choose not to. That is what lies ahead.
By adjusting the parameters, personal LLMs may also benefit the AI avatar in areas where it excels more than the user. Giving an example of attending sales-related meetings despite his lack of experience, Yuan said, “I say, ‘Hey, tune that parameter to have better negotiation skills, send that version, and join'” during the meeting.
Speaking of the technology needed to realize the goal of AI avatars, Yuan stated that AR and AI together “will help us get there.” He did, however, also emphasize that the technologies are still in their infancy.